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Shipping Policies

Shipping Policy

We ship anywhere in the United States including Alaska and Hawaii. All orders placed before 3PM PST will be shipped out the same business day. Orders placed after 3PM PST will ship the next business day. Business days are Monday through Friday, excluding all US postal holidays. We offer FREE Ground Shipping on orders over $25. Please see below for more information about our shipping rates and delivery times:

Free: FREE Ground Shipping on orders over $25 (Contiguous U.S. only, sub-total must exceed $25)
Ground: $4.99 for most orders, ships within 2-7 business days
Priority: $11.99 for most orders, ships within 2-4 business days
Express: $18.99 for most orders, ships within 1-2 business days

Store Pickup- Send-To-Store

How does it work? You'll be prompted for the Store Pickup option at the time of checkout (assuming your shipping address is near one of our stores, of course). Once your order has been delivered to your desired pick-up location, you'll be notified by phone or email that your package is ready. Please allow 3-4 days after placing your order to be contacted by the pickup location. Start your online shopping now!

Additional Information

Don't want to pay for shipping? Try our Store Pickup service. Order online at SuperSup.com and have your items delivered to one of our stores free of shipping charges. It's fast, convenient, and best of all, it's free.

Order Tracking: As soon as your order has been shipped, a confirmation email will be sent to you with the tracking numbers necessary to locate and track the status of your order in transit.
Same Day Shipping: Orders placed by 3PM PST will be packed and shipped the same day, pending verification of billing information and the shipping method selected. Orders contain Out-of-stock items will be processed as quickly as possible, but cannot be guaranteed to ship out the same day.
Orders that Include Refrigerated Products: We do all we can to help ensure that you receive your cold-ship items in great condition. We ship refrigerated products so that you get them within 48 hours.


How to qualify for FREE Shipping

1. Place your online order of $25 or more (Contiguous U.S. only, sub-total must exceed $25)
2. Choose the Ship to Store Option to pick up your order at one of our Retail Locations.
3. Your shipment should arrive within 2-7 business days from your order.
* Your total purchase must reach the designated amount prior to the costs of shipping and tax.

Need More Information? Contact our Customer Care Line: 1-877-454-3988